TERMS OF SERVICE
These PMP Solutions LLC ("PMP Solutions") terms of service ("Agreement") constitutes a binding contract made by and between PMP Solutions LLC ("PMP Solutions"), and you (the "Subscriber"). PMP Solutions and Subscriber hereby agree to the following terms and conditions. IF YOU DO NOT AGREE TO ALL OF THE TERMS HEREIN, YOU ARE PROHIBITED FROM MAKING ANY USE OF OUR SERVICES. This Agreement contains significant limitations on our liability as well as restrictions on your legal rights—read them thoroughly. It is your obligation to read, understand and agree to these terms before you proceed to use our platform.
Mobile Use. Users agree to receive communications and content on any phones or emails provided by them on their profiles or acquired within the platform. Such communications include SMS, MMS, Emails, Calls, Push Notifications and in-App Notifications.
Non-Exclusive Software License: Upon Subscriber’s agreement to these terms and receipt of the required monthly subscription fees, Subscriber will be entitled to and PMP Solutions grants Subscriber a limited, revocable, non-exclusive license to use the PMP Solutions services which may include blended inbound and outbound calling (with call recording and monitoring), SMS marketing, direct mail, ringless voicemail and email ("the services" or "the software") described on PMP Solutions' then-current website, currently located at pmpsolutions.co ("the website"). This Agreement shall commence on the date payment is made and continue for one calendar month, after which it shall automatically renew for successive one-month renewal terms until terminated by either party. Monthly subscription fees are to be paid in advance and in-system wallet charges are non-refundable, even if Subscriber cancels mid-month or does not make use of the software. Additional in-app purchases are also available. Subscriber alone is the authorized user of the software and Subscriber may not allow any other person or entity ("Unauthorized Users") to make any use of the software, except Subscriber's own authorized sub-users who review and agree to these same terms. PMP Solutions reserves the right to, at a later time, restrict the maximum number of Subscriber’s sub-users. Subscriber must immediately report to PMP Solutions any use or attempted use of the software by any Unauthorized Users. Subscriber may not, at any time, resell or re-license the software to any Unauthorized User. Upon termination by either party, this license shall immediately terminate and Subscriber shall make no further use of the software. Subscriber may not: (a) modify or create derivative works; (b) sublicense or permit use by more than one user; (c) reverse engineer or decompile the software; (d) redistribute, sell, rent, lease, or transfer rights; (e) remove proprietary notices; (f) publish test results without prior written consent. The license shall immediately and automatically be suspended if at any time, Subscriber defaults under this Agreement or for nonpayment. PMP Solutions also reserves the right to terminate Subscriber’s account at any time for any or no reason.
Limited Account: During the term of this agreement and while Subscriber is in full compliance with these terms and payment obligations, Subscriber's license shall allow general access to PMP Solutions services and features listed on the website. The service is offered through a mobile app as well as a browser-based platform and includes limited tech support and training. PMP Solutions cannot guarantee the reliability of its third-party providers related to domains or apps or uninterrupted hosting services. Downtime may occur for maintenance or other reasons. PMP Solutions assumes no liability for Subscriber’s use of the domain or app. Subscriber must comply with all laws and regulations and not use the services for unauthorized purposes. PMP Solutions may suspend or terminate hosting upon receipt of a valid legal request or at its discretion.
Cancellation. Users may cancel their account at any time. The account remains active until the end of the current billing cycle. No further subscription payments will be charged. However, users may continue to use the service or reverse the cancellation before the end of the cycle. Visit https://pmpsolutions.co/cancellation for cancellation instructions.
Record Retention: PMP Solutions assumes no obligation to maintain records related to Subscriber’s campaign or this agreement.
Refund Policy: Subscription payments and in-app purchases are non-refundable. Any unused balance may be refunded. Users should contact support (pmpropsolutions@gmail.com) to resolve any billing disputes.
Compliance with Law: PMP Solutions is a passive technology provider. Subscriber is responsible for legal compliance, including but not limited to DNC registry, licensing, disclosure laws, texting rules, call recording laws, CAN-SPAM compliance, and others. Subscriber represents compliance with all applicable laws. PMP Solutions disclaims all liability for Subscriber's legal violations.
Opt-Outs: Subscriber must honor all opt-out and consent revocation requests.
Cell Phones: PMP Solutions is not responsible for identifying wireless numbers.
No Legal, Financial or Tax Advice Provided: PMP Solutions does not provide legal, financial, or tax advice.
Indemnification: Subscriber agrees to indemnify and hold harmless PMP Solutions and affiliates from any claims, liabilities, or costs related to use of the services, except where caused by PMP Solutions' own gross negligence.
Limitation of Liability: Neither party shall be liable for indirect damages. PMP Solutions' liability shall not exceed the amount paid by Subscriber in the previous month.
Warranties: Services are provided "AS IS" with no warranties. PMP Solutions is not liable for damages due to improper use or third-party hardware/software issues.
Intellectual Property: "PMP Solutions" and related trademarks are the property of PMP Solutions. This agreement does not grant rights to use any trademarks unless otherwise agreed in writing.
Legal Relationship: This agreement does not create a partnership, joint venture, or employment relationship.
Choice of Law: This Agreement shall be governed by the laws of the State of Arizona. Disputes shall be litigated in Arizona courts, except for collections actions by PMP Solutions.
Other Disclaimers: Subscriber understands PMP Solutions does not guarantee revenue, performance, or business outcomes. Subscriber is responsible for their own systems, expenses, and understanding of the services.
Minimum Requirements: Subscriber must maintain adequate internet and system configurations. Changes made by Subscriber may void support and incur reconfiguration fees up to $300.
Technical Support: Support is available during regular business hours Monday through Saturday. PMP Solutions makes reasonable efforts to resolve issues but does not guarantee resolution timeframes.
Backups: Subscriber is responsible for backing up data. PMP Solutions is not liable for data loss.
Non-Payment: Subscriber must pay all applicable fees and taxes. Late payments may incur fees and result in suspension of service.
Updates: Updated terms will be posted at: https://pmpsolutions.co
Consent for Marketing-Related Contact: Subscriber consents to receive marketing communications from PMP Solutions by email, phone, SMS, or other methods, even if registered on DNC lists.